Chaiwoo isa Research Scientist at the MIT AgeLab. She received her Ph.D. from theEngineering Systems Division at MIT. Her doctoral dissertation focused onidentifying factors of older adults’ technology adoption and incorporating theminto the user-centered design of technology-enabled products and services.Currently, her research employs a holistic framework that includes social andpsychological aspects, as well as physical and technical dimensions, in thedesign of technology systems.

Prior toworking at the AgeLab, she has participated in a number of industry-fundedprojects on usability testing, kansei engineering, and user behavioranalysis. She received her M.S. and B.S. from the Department of IndustrialEngineering at Seoul National University, Korea.

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